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3-1532.3

EXAMINATIONS AND INSPECTIONS—Resolving Differences Between Bankers and Examiners

On December 13, 1991, the Board of Governors of the Federal Reserve System summarized, in S-letter 2546, (at 3-1532.1), its longstanding policy for affording bank management an opportunity to discuss and appeal safety-and-soundness examination findings with which management disagrees. The Board believes that it is important to provide bankers with such opportunities to ensure that examination findings are fair and balanced, and that they consider all relevant information.
In the December 1991 letter, the Board noted that institutions supervised by the Federal Reserve can raise questions during the on-site examination and have the further option of referring their questions or concerns directly to senior Reserve Bank officials, including, under appropriate circumstances, the Reserve Bank president. In these situations, Reserve Bank officials have the discretion to decide if the matter under review should be resolved by parties who did not directly participate in the examination in question. In addition, the Board emphasized that Reserve Bank officials have the latitude to decide if the matter should be resolved in a confidential manner not involving the individual in charge of the examination. The purpose of setting forth these procedures in writing was to ensure that state member bank management and directors were aware of the various avenues of appeal available to them.
The Board believes that Federal Reserve examiners have acted responsibly in conducting on-site examinations, and that its December 1991 statement, together with the System’s long-standing practices regarding the resolution of examination differences, have provided an effective avenue of appeal for state member banks. Nevertheless, concerns have been expressed that some bankers may not be satisfied with the appeals procedures established by the regulators generally or may still be reluctant to question examination findings for fear of adverse consequences.
To address these concerns and to ensure that the findings of safety-and-soundness examinations are based on a balanced and fair consideration of all relevant information, the Board believes it is appropriate to reemphasize its procedures and practices in this area and to encourage institutions supervised by the Federal Reserve with legitimate material concerns to bring these matters to the attention of appropriate Reserve Bank officials. The Board hopes that the restatement of these practices will serve to assure bank management and directors that the Federal Reserve’s current procedures are fair and effective. Moreover, it is the policy of the Federal Reserve that bank management should have the opportunity to raise legitimate concerns or make a bona fide appeal regarding substantive examination findings without fear of adverse consequences.
Opportunities for discussion and resolution of examination differences exist at many levels—both during and subsequent to the completion of the examination. For example, during the examination, bank management may discuss examination findings and loan classifications with the examiner-in-charge. Bankers also have the option of taking their concerns directly to senior supervisory officials at the Reserve Bank if the matter has not been resolved in discussions with the examiner. At the completion of the examination, examiners or supervisory officials normally meet with bank management and, if appropriate, with the board of directors, affording the bank yet another opportunity to discuss examination results.
In addition to these avenues, legitimate and bona fide concerns about substantive examination findings may be taken directly to the Reserve Bank president. Bankers may request that matters appealed to the Reserve Bank president be resolved by parties who did not directly participate in the examination in question. In these situations, both bank management and the examiners involved in the examination may be consulted, but the final determination regarding the resolution would, if appropriate, be made by the Reserve Bank president or an official designated by the president who did not participate directly in the examination. Bankers who also request that the matter be resolved in a confidential manner not involving the examiner-in-charge.
These practices, taken together, are designed to provide bankers an opportunity to express their views and to address differences between bankers and examiners in a manner that is fair and impartial. Normally, matters or questions appealed to a Reserve Bank president would be expected to be those that would have a significant effect on the safety and soundness, operation, management, or financial standing of the institution, or that would have a material impact on the Federal Reserve’s supervision of the institution.
The method for resolving questions or appeals brought to the attention of senior Reserve Bank officials is at the discretion of the Reserve Bank. These appeal procedures are intended to afford an avenue for discussing and resolving legitimate concerns or good faith differences pertaining to material examination findings. They are not to be used to impede any supervisory or enforcement action necessary to protect depositors or ensure the bank’s safety and soundness. The existence of these avenues for communication and resolution does not prevent the Federal Reserve from taking any supervisory or enforcement action—formal or informal—it deems appropriate to discharge the Federal Reserve System’s supervisory and examination responsibilities in a timely manner. S-2552; June 11, 1993.

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