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FAQs

See answers below to frequently asked questions about the FRRS. If you don’t find the answer to your question, please contact us.

Activate or Renew a Subscription

How do I activate my 1-user digital subscription?

After completing your purchase, you will receive an email confirmation with instructions on how to activate your digital subscription using the activation code provided.

Activate your digital subscription in four simple steps:

  1. Go to www.frrsdigital.com
  2. Sign in
  3. Select Activate Your Digital Subscription from the drop-down menu at the top of the page
  4. Fill in your subscription code and click on Activate

Don’t have an account? Create an account and activate your digital subscription by going to www.frrsdigital.com/register.

How do I activate my multi-user (10, 50, or 100) digital subscription?

After completing the purchase, the subscription payor will receive an email confirmation with instructions on how to activate the digital subscription using the activation code provided. For multi-user digital subscriptions, each user must create an account and activate their digital subscription using the same “group” activation code provided in the confirmation email to the subscription payor at the time of purchase.

Activate your digital subscription in four simple steps:

  1. Go to www.frrsdigital.com
  2. Sign in
  3. Select Activate Your Digital Subscription from the drop-down menu at the top of the page
  4. Fill in your subscription code and click on Activate

Don’t have an account? Create an account and activate your digital subscription by going to www.frrsdigital.com/register.

How do I renew my subscription?

As your subscription’s expiration date approaches, you will receive subscription renewal email notifications with a link that will take you to the online platform where you can renew your subscription in seconds. You can also renew your subscription by going to the Your Account page on the online platform and clicking on the “Renew your subscription(s) here” link. Alternatively, a Renew Your Subscription menu option will appear in the drop-down menu at the top of the page when your subscription’s expiration date draws near. Simply select it and renew your subscription in seconds. If your subscription is set to expire but was purchased on your behalf, contact your subscription payor.

Board Staff Access

How do I get access to the FRRS?

Board staff can get instant access to the digital service by creating an account using their Board email address. After creating your account, you will receive an email confirmation with instructions on how to activate your account. You will then be able to access the FRRS online platform at any time with the credentials (username and password) you used to create your account. If you need help creating your account or gaining access, please email technicalsupport@frrsdigital.com or call toll-free 800-334-1429 x4519.

Print versions of—and monthly updates to—the FRRS (including four handbooks classified by topic) are also available by contacting Customer Service.

Features of the New FRRS Online Platform

How is FRRSdigital.com different from the original electronic edition of the FRRS?

FRRSdigital.com is an online platform that offers a host of new features and bonus reference material:

  • Email notifications. Emails are sent to subscribers every month notifying them when a new update is published on the online platform so they will always have the latest banking regulatory information available.
  • Enhanced navigation. The online platform leverages technology to restructure regulatory and supplementary information while preserving the nine major topical sections at the heart of the FRRS. The All Sections left navigation menu features the nine major sections with regulations displayed in alphabetical order. All supplementary information associated with each regulation, including reference material, staff commentaries, and statutory provisions, are featured in a right rail menu for easy access.
  • Guidance. A topic-based collection of policy statements and assorted supervisory content previously found in sections 3 and 4 under the heading “Miscellaneous Supervisory Material” now assembled and conveniently located on the central banner menu for instant reference.
  • Manuals and Forms. A repository of resources issued by the Federal Reserve Board and the Consumer Financial Protection Bureau on such topics as consumer information, payment system, and supervision & regulation quickly accessible on the central banner menu for users looking for more information.
  • Mobile friendly. The online platform was developed using responsive design so it’s accessible on a variety of devices and screen sizes, including your PC, laptop, tablet, and smart phone.
  • Online store. FRRSdigital.com is a full service e-commerce platform. Users can browse the available subscriptions—digital, print + digital, or print—and print replacement products, and complete their purchase electronically in seconds.
  • PDF Library. A collection of download-ready PDF files of all regulations published in the FRRS and conveniently located on the central banner menu.
  • Print + digital subscription option. The print + digital subscription bundle was rolled out with the launch of the online platform to introduce full FRRS print subscribers to the digital edition and encourage digital adoption. Moving forward subscribers to the full FRRS print edition will automatically receive 1-user digital access.
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